Terms & Conditions

Terms & Conditions

1. All business undertaken by the Company is transacted subject to these Conditions. All other Terms and Conditions are excluded.

2. All quoted prices are ex works before packing unless specified to the contrary. We reserve the right to invoice goods at the prices prevailing and at the V.A.T. rates ruling at the date of despatch.

3. (i) Any illustrations and specifications in our literature are as accurate as possible at the time of publishing but we reserve the right to make alterations in detail as and when designs and specifications are improved. We reserve the right to supply goods conforming to the latest designs and specifications and the Buyer shall have no claim in respect of any discrepancies between the goods supplied and those described in illustrations and specifications subject to the goods being of comparable quality.
(ii) Any warranty whether specific or implied in respect of any product supplied by the Company shall be dependent upon correct installation and operation by the Buyer.

4. We undertake to supply goods at their quotation price for a period of 28 days inclusive unless otherwise stated from the date of quotation unless specified and agreed otherwise.

5. We reserve the right to impose “a small value order cost” on small orders giving you the option to cancel the order or to increase the order so as to avoid the small value order handling charge.

6. Goods shall be despatched by the most appropriate method which may be by post, private or public carrier. The cost of such despatch shall be borne by the Buyer.

7. We make every effort to abide by any agreed delivery date but we can accept no liability in respect of non-delivery or delayed delivery. Deliveries offered ex-stock are subject to goods being unsold at the date of receipt of the Buyer’s order.

8. We reserve the right to charge for all non returnable packing materials cases or containers. Returnable packaging items should be returned carriage paid within 30 days. If returned in proper condition credit will be issued. We do not permit deduction from invoices in respect of charges for returnable packaging.

9. Credit notes for whatever reason issued can only be taken into account when they have been issued. The non-receipt of credit notes for returnable packaging is not to be considered as a valid reason for withholding payment of accounts when due.

10. The company reserve the right to make a re-stocking charge of 20% on goods returned.

11. Payment should be strictly monthly net unless other written terms have been agreed. The right is always reserved to request a remittance with order. In respect of new accounts, two trade and a Bank reference are required or we shall issue a pro-forma invoice which will have to be paid in full before delivery. The Company shall be entitled to interest calculated at 5% above the prevailing National Westminster Bank base rate on all amounts overdue.

12. Notification of alleged loss or damage in respect must be made to the Company within three days of delivery. In the case of non-delivery, notification must be made to the Company within seven days after receipt of our invoice or advice note and the Company will entertain no claims unless time limits are complied with.

13. (i) The Buyer must obtain the written approval of the Company prior to returning goods for whatever reason and the Company reserves the right to levy a handling charge. Carriage and insurance for the return will be the responsibility of the Buyer. (ii) The Buyer is responsible for ensuring that goods returned to the Company are free from biological and chemical hazard. The Company reserves the right to refuse to accept goods which in their view present a hazard to their staff or which may infringe the Health and Safety at Work Act or which are without a signed Certificate to the effect that effective disinfection/ decontamination has been carried out.

14. In accepting proprietary goods delivered by the Company, the Buyer shall be deemed to accept the manufacturer’s Conditions of Sale as if the Buyer was dealing direct with the manufacturer.

15. The Company shall not be responsible for any further breakage or other loss or damage occurred whilst faulty goods sent in for repair are in its charge.

16. The Company reserves the right to charge for drawings or sketches prepared for quotations or in the execution of orders and to refuse to accept cancellation of orders for goods of special design or manufacture as to which the Company shall be the sole judge. The copyright in such designs, drawings or sketches shall remain the property of the Company.

17. The Company reserves the right if necessary to over or under deliver by up to 10% and to charge pro rata on special manufactures.

18. (i) Property in the goods shall remain in the Company until payment of the whole of the price thereof has been received by the Company. Cheques or Money Orders must be made payable to the Company or its Order. Payment shall be treated as received by the Company when its Bank Account is irrevocably credited with the amount in question. (ii) Until the property in the goods passes to the Customer in accordance with the provisions aforesaid: (a) the Customer’s possession of the goods shall be that of our Bailee: (b) the Customer shall keep the goods identifiably separate from any other property in the Customer’s possession. (iii) Until the property in the goods passes to the Customer in accordance with the provisions aforesaid, the Company may at any time whether or not the term of any agreed credit has expired require the Customer (at the latter’s expense) to return the goods forthwith to the Company at the Company’s Head Office or at such other place as the Company may reasonably require. In the event of the goods being returned to the Company under this sub clause the Company will repay any part of the price already received by it less the amount of any other claim the Company may have against the Customer under this or any other Contract or otherwise. (iv) Until the property in the goods passes to the Customer in accordance with the provisions aforesaid the Company shall have the right and is hereby irrevocably granted a Licence by the Customer to enter any premises in the occupation of or under the control of the Customer at any time for the purpose of obtaining possession of the goods.

19. Where goods are at the Buyer’s request made and supplied to the Company other than to the Company’s own specification the Company accepts no liability whatsoever for infringement or alleged infringement of any letters patent registered design or similar right in respect thereof and the Buyer will indemnify the Company against any such claim on a full indemnity basis.

20. Any dispute or difference as to the quality of the goods – the subject of this Contract, shall be referred to a single arbitrator in accordance with the provisions of the Arbitration Acts, 1950, 1975 and 1979 or any statutory modification or re-enactment thereof for the time being in force provided that such arbitrator shall be appointed by the Secretary General for the time being of the British Laboratory Ware Association and such arbitrator shall sit as expert.

21. The Company warrants that the goods delivered to the Borrower shall be of merchantable quality and shall comply with the description referred to in the Contract but the Company’s liability hereunder is limited to the price of the goods proved to be defective and for this purpose the price shall be deemed to be the invoice price of the goods. The Company shall be entitled in its absolute discretion to replace such goods upon the terms hereof in settlement of its liability in lieu of making a cash settlement. Save as expressly provided the Company accepts no liability on behalf of itself its servants or agents for any loss damage costs or compensation howsoever caused which the Buyer may suffer or for which the Buyer may become liable arising out of or in connection with or as a result of the supply of goods by the Company. All recommendations and/or advice given by the Company its servants or agents to the Buyer as to the mode of using the goods are given without any liability on the part of the Company and no responsibility will be accepted by the Company for any loss or damage whatsoever or howsoever arising directly or indirectly from the use of the goods.

22. For non UK sales the following Conditions shall apply: (i) Prices quoted are ex works unless otherwise stated. Additional charges such as packing for export delivery F.O.B. vessel etc. will be charged extra. (ii) All orders are accepted subject to the appropriate Export Licences or other necessary Consents being obtained. (iii) Unless arrangements are agreed and made in writing payments shall be by irrevocable letter of credit confirmed by UK Bank approved by the Company. All expenses in respect of the LC are to be for the account of the Buyer. (iv) We will not accept responsibility for non insurance where such instructions are omitted from the order. If the Buyer asks us to arrange insurance we shall effect insurance at the full C.I.F. value plus 10% but we exempt ourselves from liability to claim in respect of any alleged damage or loss. (v) Any claim arising out of a non F.O.B. Contract should be made within three days of receipt of the goods by the Buyer or Consignee and in the case of non delivery it is a term of this Contract that the carrier and we should be advised in writing within 28 days in the case of road rail or airfreight or 60 days in the case of post or sea freight from the date of advice of despatch. No claim will be entertained by us or the insurance company unless all packing materials are retained pending inspection by the carrier and/or us and the representative of the carrier or ourselves or the insurers.

23. The interpretation and purpose of this Contract and of these Conditions will be governed by English Law.